Policies - Rock Solid Health

All Sessions:

As of October 15, 2021, all Rock Solid members must show proof of their Covid-19 vaccination in order to use the facility
Masks will be required while mandated by the state
Please arrive on time for your scheduled session
All clients will bring a clean pair of training shoes to use at the studio

Personal Training + Health Coaching:

All personal training sessions have a 24 hour cancellation & appointment change policy - you will be charged in full for sessions cancelled or changed without at least 24 hours notice
Personal training sessions expire two months following start-date, with exceptions only for emergency situations

Group Training:

All group classes have a 4 hour cancellation window for both in person and online classes - you will be charged $15 if cancelling/no-showing without at least 4 hours notice
Please arrive on time for your scheduled session (arrival after 5 minutes of start time will incur a late fee)
Please sign up for class at least two hours in advance
Group Training drop in cost: $30 (all sales are final)
30 day cancellation notice is required on all month to month contracts
Accountability & Baseline appointments can only be rescheduled once per month with 24 hours notice - less than 24 hours will incur a $50 late fee