Rock solid health policies

All Sessions:

  • Please arrive on time for your scheduled session 
  • All clients will bring a clean pair of training shoes to use at the studio

Personal Training + Health Coaching:

  • All personal training sessions have a 24 hour cancellation & appointment change policy - you will be charged in full for sessions cancelled or changed without at least 24 hours notice
  • Personal training sessions expire two months following start-date, with exceptions only for emergency situations

Group Training:

  • All group classes have a 4 hour cancellation window for both in person and online classes - you will be charged $15 if cancelling/no-showing without at least 4 hours notice
  • Please arrive on time for your scheduled session (arrival after 5 minutes of start time will incur a late fee)
  • Please sign up for class at least two hours in advance
  • Group Training drop in cost: $30 (all sales are final)
  • 30 day notice is required for cancellations and holds on all month to month contracts
  • Accountability & Baseline appointments can only be rescheduled once per month with 24 hours notice - less than 24 hours will incur a $50 late fee

follow us


  

contact us


 (773) 697-4372

 hello@rocksolidhealth.net

 2536 W. North Ave, Chicago, IL 60647